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your Frequently Asked
Questions answered

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Tours & Tastings

Tours & Tastings

  • Our seasoned sugarmakers will teach you how maple syrup is made, from the trees to the finished product, complete with a maple syrup tasting of the four grades of maple syrup.

  • Tours are about an hour long.

  • $15 for adults; free for kids 10 and under

  • By appointment only. Call or email to schedule.

Shipping

Shipping

  • We ship via USPS and UPS with standard ground shipping - arrival within 3-5 business days - and expedited shipping - arrival within 2-3 business days.

  • All packages are insured.

  • When shipping with UPS, we ship carbon neutral to help offset emissions.​

  • We use recyclable or biodegradable materials as much as possible for shipping and encourage you to recycle or reuse packing materials if possible. ​

  • No returns or exchanges

  • Items damaged during shipping may be replaced. Email us a photo of the damaged item and the packaging it came in, and we'll do our best to make it right.

Storage

Storage

  • Maple syrup is shelf stable until opened, but the color may darken slightly over time

  • Keep in a cool place out of direct sunlight (especially for glass bottles) until opening. Ideally, store maple syrup in the fridge if possible.

  • Refrigerate after opening or store in the freezer for long-term storage.

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