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Frequently Asked Questions
Shipping
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We ship via USPS and UPS with standard ground shipping - arrival within 3-5 business days - and expedited shipping - arrival within 2-3 business days.
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All packages are insured.
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When shipping with UPS, we ship carbon neutral to help offset emissions.
Processing
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It takes 1-2 business days for us to process your order.
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We use recyclable or biodegradable materials for shipping and encourage you to recycle or reuse packing materials if possible.
Returns
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No returns or exchanges
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Damaged items may be replaced. Email info@bourdonmaple.com with a photo of the damaged item and the packaging it came in.
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