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Frequently Asked Questions

Shipping

  • We ship via USPS and UPS with standard ground shipping - arrival within 3-5 business days - and expedited shipping - arrival within 2-3 business days.

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  • All packages are insured.

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  • When shipping with UPS, we ship carbon neutral to help offset emissions.​

Processing

  • It takes 1-2 business days for us to process your order.

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  • We use recyclable or biodegradable materials for shipping and encourage you to recycle or reuse packing materials if possible. ​

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Returns

  • No returns or exchanges

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  • Damaged items may be replaced. Email info@bourdonmaple.com with a photo of the damaged item and the packaging it came in.

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